Legal

Privacy Policy

Last updated: October 16, 2026

The Trot mobile application (the "App") is developed and operated by Mohamed Mohamady ("we," "us," or "our") and distributed on Google Play. You can reach the developer at support@trot.website. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

We collect the following information when you create an account and use the App:

• Account information: your university .edu email address, display name, graduation year, and major.
• Profile information: an optional profile photo and short bio you choose to provide.
• App activity: runs you post or join, orders you place, messages you send, and ratings you give or receive.
• Device information: device type, operating system version, and app version, used for diagnostics and crash reporting.

2. How We Use Your Information

• To verify your student identity and create your account.
• To display your profile to other verified students on runs you participate in.
• To calculate and display your reputation score.
• To send you in-app notifications about your runs and orders.
• To investigate reports of misuse and enforce our community guidelines.
• To improve the App through aggregated, anonymized analytics.

3. Information We Do Not Collect

• We do not process any payments in-app. All fees are paid directly between students at handoff.
• We do not sell your personal information to third parties.
• We do not track your location.
• We do not access your contacts, microphone, or camera except when you explicitly choose to upload a profile photo.

4. Information Sharing

We share limited information only as follows:

• Other verified students: your display name, profile photo, rating, and run activity are visible to other Trot users.
• Service providers: we use third-party infrastructure (cloud hosting, crash reporting) that may process data on our behalf under confidentiality agreements.
• Legal requirements: we may disclose information if required by law or to protect the safety of our users.

5. Data Retention

We retain your account data while your account is active. If you delete your account, your personal information is permanently removed from our servers within 30 days. Aggregated, anonymized usage data may be retained indefinitely.

6. Your Rights

• Access and correction: you can view and update your profile at any time in the App under Profile → Edit.
• Account deletion: you can permanently delete your account under Profile → Security → Delete account.
• Data requests: to request a copy of your data or ask questions about how it is used, email us at support@trot.website.

7. Children's Privacy

Trot requires a valid university .edu email address. The App is not directed at children under 13, and we do not knowingly collect information from children under 13.

8. Security

We use industry-standard security practices including encrypted data storage and transmission (TLS), hashed passwords, and secure token handling. No system is perfectly secure; please protect your account password.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes through the App or by email. Continued use of the App after changes constitutes acceptance of the updated policy.

10. Contact Us

Questions about this Privacy Policy? Email us at support@trot.website.